14 June, 2010

Business Continuity Planning / Disaster Recovery Planning

Disaster

A disaster is the tragedy of a natural or human-made hazard that affects negatively and cause irrecoverable losses. Proper Business continuous planning is required to avoid and lessening losses during disaster. The BCP may consist of Hot, Cold or Warm DR Site depending on the Organizational needs. The DR site may be operated at a different location by the Organization or contracted to a vendor who specializes in DR services.


Cold Sites

A cold site is the most inexpensive type of backup site for an organization to operate. It does not include backed up copies of data and information from the original location of the organization, nor does it include hardware already set up. The lack of hardware contributes to the minimal startup costs of the cold site, but requires additional time following the disaster to have the operation running at a capacity close to that prior to the disaster.


Hot Sites

A hot site is a duplicate of the original site of the organization, with full computer systems as well as near-complete backups of user data. Real time synchronization between the two sites may be used to completely mirror the data environment of the original site using wide area network links and specialized software. Following a disruption to the original site, the hot site exists so that the organization can relocate with minimal losses to normal operations. Ideally, a hot site will be up and running within a matter of hours or even less. Personnel may still have to be moved to the hot site so it is possible that the hot site may be operational from a data processing perspective before staff has relocated. The capacity of the hot site may or may not match the capacity of the original site depending on the organization's requirements. This type of backup site is the most expensive to operate. Hot sites are popular with organizations that operate real time processes such as financial institutions, government agencies and ecommerce providers


Warm Sites

A warm site is, quite logically, a compromise between hot and cold. These sites will have hardware and connectivity already established, though on a smaller scale than the original production site or even a hot site. Warm sites will have backups on hand, but they may not be complete and may be between several days and a week old. An example would be backup tapes sent to the warm site by courier.


General steps to follow while creating BCP/DRP

  1. Identify the scope and boundaries of business continuity plan. It provides an idea for limitations and boundaries of plan. It also includes audit and risk analysis reports for institution's assets.
  2. Conduct a business impact analysis (BIA). Business impact analysis is the study and assessment of effects to the organization in the event of the loss or degradation of business/mission functions resulting from a destructive event. Such loss may be financial, or less tangible but nevertheless essential (e.g. human resources, shareholder liaison)
  3. Sell the concept of BCP to upper management and obtain organizational and financial commitment. Convincing senior management to approve BCP/DRP is key task. It is very important for security professionals to get approval for plan from upper management to bring it to effect.
  4. Each department will need to understand its role in plan and support to maintain it. In case of disaster, each department has to be prepared for the action. To recover and to protect the critical functions, each department has to understand the plan and follow it accordingly. It is also important for each department to help in the creation and maintenance of its portion of the plan.
  5. The BCP project team must implement the plan. After approval from upper management plan should be maintained and implemented. Implementation team should follow the guidelines procedures in plan.
  6. NIST tool set can be used for doing BCP. National Institute of Standards and Technologies has published tools which can help in creating BCP.

With the increasing importance of information technology for the continuation of business critical functions, combined with a transition to an around-the-clock economy, the importance of protecting an organization's data and IT infrastructure in the event of a disruptive situation has become an increasing and more visible business priority in recent years.


Control measures in recovery plan

Control measures are steps or mechanisms that can reduce or eliminate computer security threats. Different types of measures can be included in BCP/DRP. Disaster recovery planning is a subset of a larger process known as business continuity planning and should include planning for resumption of applications, data, hardware, communications (such as networking) and other IT infrastructure. A business continuity plan (BCP) includes planning for non-IT related aspects such as key personnel, facilities, crisis communication and reputation protection, and should refer to the disaster recovery plan (DRP) for IT related infrastructure recovery / continuity. This article focuses on disaster recovery planning as related to IT infrastructure. Types of measures:

  1. Preventive measures - These controls are aimed at preventing an event from occurring.
  2. Detective measures - These controls are aimed at detecting or discovering unwanted events.
  3. Corrective measures - These controls are aimed at correcting or restoring the system after disaster or event.

These controls should be always documented and tested regularly.


Further reading

  • "A Guide to Business Continuity Planning" by James C. Barnes
  • "Business Continuity Planning", A Step-by-Step Guide with Planning Forms on CDROM by Kenneth L Fulmer
  • "Disaster Survival Planning: A Practical Guide for Businesses" by Judy Bell
  • ICE Data Management (In Case of Emergency) made simple - by MyriadOptima.com
  • Harney, J.(2004). Business continuity and disaster recovery: Back up or shut down.
  • AIIM E-Doc Magazine, 18(4), 42-48.
  • Dimattia, S. (November 15, 2001).Planning for Continuity. Library Journal,32-34.

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